Privacy Policy

Effective Date: 20th April 2019

1        Introduction

This privacy policy relates to how AlgarveSR uses information collected through the AlgarveSR website and its associated websites, events, social media, client or partner referrals or publicly available information. This information is collected for the promotion of AlgarveSR and its products and services.

Your privacy is important to us. This policy informs you what personal information we collect from you and how we use it.

 

2    Information We Collect

AlgarveSR collects your information to provide you with the best experience of our products and services. Some of this data will be provided by you, for example, when you complete a website or social media contact form or hand a business card to us.

 

Information you provide to us:

  • information that you provide to us when contacting us through our websites (including name, address, email address, direct dial phone number, mobile phone number company)
  • information that you provide to us for the purpose of requesting information, including subscribing to our email notifications or newsletters (including name, address, email address, direct dial phone number, mobile phone number);
  • information contained in or relating to any communication that you send to us or send through our websites or via social media
  • any other personal information that you choose to send to us.

 

 

3       Use of Your Data

We will use your data for the purposes specified in this policy or the relevant pages of the websites in order to provide you with information, products and services that you have requested of us. We may also use your personal information to comply with our legal obligations.

We may use your personal information to:

(a)       administer our websites and business;

(b)       enable your use of the services available on our websites;

(c)       send you email notifications, newsletters and communications that you have specifically requested;

(d)       deal with enquiries and complaints made by or about you relating to our websites;

(e)       keep our websites secure and prevent fraud;

(f)       verify compliance with the terms and conditions governing the use of our websites.

 

4    Disclosing Personal Information

We may disclose your personal information to relevant parties as described in this policy.

1       We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

2       We may disclose your personal information:

(a)       to the extent that we are required to do so by law;

(b)       in connection with any ongoing or prospective legal proceedings;

(c)       in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)       to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

3    Except as provided in this policy, we will not provide your personal information to third parties.

       

5     Data Retention

1       This Section sets out our approach to data retention, which is designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

2       Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that specific purpose or those purposes.

3       Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

(a)       to the extent that we are required to do so by law;

(b)       if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)       in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

 

6     Security of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

1       We will store all the personal information you provide on our secure servers.

2       You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

 

7        Changes to This Policy

This policy may change from time to time. The latest effective date will be highlighted at the top of the policy information.

We will update this privacy policy when necessary to reflect customer feedback, changes in our products and services or legal changes. When we post changes to this policy, we will revise the “Effective Date” at the top of the privacy policy and will describe the changes in the Version History page.

If there are material changes to the privacy policy or in how AlgarveSR will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy policy to learn how AlgarveSR is processing your information.

 

8       Your Control of Your Data

Managing how we contact you:

Your personal information belongs to you. You can adjust how we contact you by emailing us at info@algarvesr.com.

 

Managing your data:

1       You may request from us, details of the personal information we hold about you and how we are processing it.

2       Where notified, we will amend your data, including where you provide us with additional information to complete your record.

3       Where you have previously consented to AlgarveSR using your data, you may withdraw this consent at any time.

4       You may request that we restrict the use of your data, where you believe:

(a)       the data we hold about you is inaccurate;

(b)       the processing of your data is not lawful;

(c)       your data no longer needs to be used for the purpose that it was originally provided;

(d)       where you object to the use of your data for specific purposes.

5       Should you no longer wish to engage with AlgarveSR, you may have the right to request erasure of your details from our systems.

To submit any such request, please send your request by email to info@algarvesr.com